Federal Emergency Management Agency (FEMA) Disaster Assistance
All individuals who were impacted by the Maui fires should apply for FEMA assistance. Visit DisasterAssistance.gov or call 800-621-FEMA (3362) to apply.
Please have the following information available when you apply:
- A phone number and a reliable alternate in case FEMA needs to call you back;
- Address of the damaged property;
- Social Security number;
- Bank account information or direct deposit information including routing and account numbers;
- Insurance information (if you have insurance);
- Brief description of damages (if known);
- A mailing address;
- Pen and paper to write down your registration number.
FEMA officials also advise that impacted individuals begin their insurance claims ASAP.
Government disaster assistance only covers basic needs and usually will not compensate you for your entire loss. If you have insurance, the government may help pay for basic needs not covered under your insurance policy.
Small Business Administration (SBA) Loans
Small Business Administration (SBA) loans may also be available to businesses to repair or replace disaster-damaged property, inventory, and supplies or meet their necessary financial obligations. Disaster loans help restore businesses to pre-disaster conditions, and, in some cases, protect from future disasters. They cannot be used to expand or upgrade businesses and cannot exceed the verified uninsured disaster loss. Homeowners and renters may also be eligible for SBA loans to repair or replace disaster-related damages to homes or personal property.
If you sustained physical damage to your business of any size, you may be eligible for up to $2 million in Business Physical Disaster Loans for the repair or replacement of real estate, inventories, machinery, equipment and all other physical losses.
If you are a homeowner or renter, FEMA may refer you to the SBA to apply for low-interest loans to replace or repair disaster-damaged real estate and personal property including automobiles.
The deadline to apply for SBA physical damage loans is October 10, 2023.
Small businesses, small agricultural businesses, and nonprofits that have not experienced physical damage but have sustained significant economic losses as a result of the fires, may be eligible for up to $2 million in Economic Injury Disaster Loans (EIDL) to meet necessary financial obligations. The deadline to apply for EIDL is May 10, 2024.
To apply for any SBA loan, you must first register with FEMA at DisasterAssistance.gov. After registering with FEMA, businesses and homeowners who would like to apply for SBA loans should visit DisasterLoanAssistance.sba.gov.
More information is available at DisasterLoanAssistance.sba.gov. Questions should be directed to SBA’s Customer Service Center via email at [email protected] or phone at 800-659-2955, Mondays through Sundays from 4 am to 4 pm, Hawai‘i time.
Unemployment Benefits
If your employment, including self-employment, was lost or interrupted due to the fires, visit huiclaims.hawaii.gov or call 808-984-8400 to apply for unemployment insurance benefits.
Additional unemployment benefits related to the disaster are provided by the federal government for those individuals who do not qualify for the state’s unemployment insurance program. For more information on the federal Disaster Unemployment Assistance program, including benefit levels, visit oui.doleta.gov/unemploy/disaster.asp
Mail Pickup for Lahaina Residents
USPS has announced that, effective immediately, Lahaina residents can pick up their mail at the Wailuku Post Office.
Customers normally served by the Lahaina Main and Lahaina Downtown Post Offices should temporarily pick up their mail at the dutch door in the lobby of the Wailuku Post Office at 250 Imi Kala Street, Wailuku, 96793.
- Hours for pick up are 7:00am - 6:00pm weekdays and Saturdays and 8:00am - 4:30pm on Sundays.
- Customers must present a photo ID for mail pick-up.
- In order to ensure that expected packages are available for pickup, customers are advised to confirm via tracking that the item has arrived at the local post office.
In addition to delivering mail and packages, USPS personnel at the Wailuku Post Office will be available to assist affected Lahaina customers with the process of forwarding their mail and/or changing their mailing addresses. USPS will make every effort to resume operations in Lahaina after west Maui roads become accessible. Many retail services including temporary forwards, stamps and more are also available anytime, online at USPS.com.
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